At Pelt Leather, we prioritize customer satisfaction. If you are not completely happy with your purchase, we offer a simple and transparent refund process.
1. Eligibility for Refund
Refunds are available within 7 days of receiving your order if:
- The item is unused and in its original packaging.
- You have valid proof of purchase (invoice or order ID).
2. Non-Refundable Items
Refunds are not applicable on:
- Customized or personalized leather products
- Items purchased during sale or discount offers
- Gift cards
3. Refund Process
To request a refund, please contact our support team at support@pealtleather.in with your order details. Once your request is verified and approved, the refund will be processed within 7–10 business days through your original payment method